What is the cost of shipping?
We want your business no matter where you live, so shipping to the US and even Canada is currently free (Except for RullaXC brand and Poles)! Shipping is via Postal and FedEx in the USA, and Postal for Canada. We ship to most other countries via Postal or FedEx for a flat $25/40 charge. Duties and importation fees are buyer's responsibility.
How long does shipping take?
We generally get orders out the door within 1-4 days. Orders in the United States are shipped Postal or FedEx Ground. Canadian shipments are via Postal and can take anywhere from 8-15 days generally. Overseas shipments are via Postal or FedEx with shipping taking about 2 weeks for postal and faster for FedEx Express.
How are international customs fees/duties handled?
Customer pays custom fees/duties.
International Size Limits
For Canada and overseas shipping we can't ship ski poles.
• Items must be returned within 30 days of purchase.
• Items must be in new and unused condition and must be returned with all original packaging.
• Clothing items must be unworn with all original hang tags still attached.
• Used rollerskis may be returned used within 30 days of purchase but will be assessed a 20% used fee.
• Returner covers return shipping costs.
If you need to return an item, please Contact Us with your details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.