 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Frequently Asked Questions: What do I all need to get started in rollerskiing? What is the cost of shipping? How long does shipping take? Do you have pro deals or team discounts? How do I know what size of gloves to order? Would you recommend classic or skate rollerskis? What determines the speed? I have a different brand of rollerskis and want to know if Pursuit 100x24 mm rubber wheels will fit? Can I put inline skate racing wheels on Pursuits? Is it tough changing wheels? How can I make my wheels wear evenly? Can I use Pursuits on gravel roads? Do Pursuits dampen road vibration? How do you brake on these? Do you sell speed reducers? How do I tell wheel speed? How do I know what size of ferrules to buy? How do you mount bindings? What’s your return policy? What is your phone number to talk to someone? FAQ: What do I all need to get started in rollerskiing? The item list is: rollerskis, bindings, boots, poles, and ferrules for your pole tips. Other items include helmet and gloves. FAQ: What is the cost of shipping? We want your business no matter where you live, so shipping to the US and even Canada is currently free! Duties and importation fees are buyer’s responsibility. FAQ: How long does shipping take? We generally get orders out the door within 4 days. Orders in the United States are generally shipped USPS taking generally 2-5 days depending on location. Canadian shipments are via postal and can take anywhere from 8-20 days (20 days was reported before last Christmas). FAQ: Do you have pro deals or team discounts? Yes we do. Email sales@rollerskishop.com for more info. Please allow extra time for team orders. If your team is thinking about ordering, feel free to ask how long it will take to fill a team order. FAQ: How do I know what size of gloves to order? Typical Sizes:
We are happy to do size exchanges on gloves! Just mail the gloves back with tags still on unused with a note requesting a new size, and we'll ship that new size to you at no charge (within North America). FAQ: Would you recommend classic or skate rollerskis? Depends on what your goals are. Skating is easier and safer to do on rollerskis. Most citizen racers skate in their races, therefore their off-season training should include skating. We don’t like combi rollerskis because they are a compromise of both. Buy one pair and get the other in a couple years if you want to get into both. FAQ: What determines the speed? Biggest factor affecting speed is the wheel compound and not the bearings. Rubber is slower than polyurethane (what inline skate wheels are made of) and the pneumatic (inflatable) wheels. Sealed bearings verses shielded are generally slower also, but not noticeable. FAQ: I have a different brand of rollerskis and want to know if Pursuit 100x24 mm rubber wheels will fit? Pursuit rubber fits Pro-Ski S5e, Ski Skett Shark, and others. If you are replacing Eplex F1s, be sure to buy our unbuilt wheels and swap out your bearing spacers using a bearing removal tool, as Elpex has a slightly wider spacer and different wheel spacers that must be reused. Other 100 mm skate models such as Marwes can be shimmed up using washers to make these wheels fit. If your rollerskis use smaller wheels, be sure the forks are long enough to accommodate the bigger 100 mm wheel. Our built wheels come setup for 6 mm axle diameters. Axles shouldn’t need replacing unless they are getting stripped. If you’re curious about having them work out, order, and if things don’t work out we'll give you a refund if wheels not worn. FAQ: Can I put inline skate racing wheels on Pursuits? Yes. It’s very easy. The bearings are the common 608 size. Ebay is a great place to pick up racing polyurethane wheels. FAQ: Is it tough changing wheels? It’s easy on skate rollerskis. You’ll need two wrenches to loosen up the axle bolts. Take off old wheels. If you are reusing your bearings, use a bearing removal tool by inserting it through the bearing spacer and tap the opposite side bearing out. Then put the bearing spacer back in and tap out the last bearing still in place. Bearing spacers and wheels spacers do not wear out, so you can reuse these parts. To put bearings into hubs, push wheel down over the bearing flat on a table. FAQ: How can I make my wheels wear evenly? When out rollerskiing, always swap your skis on your feet at the half-way point. This will help to ensure the wheels wear evenly and last longer. If wheels start wearing more on one side they will want to track towards one side. FAQ: Can I use Pursuits on gravel roads? No. 100 mm wheels are not made for soft surfaces. FAQ: Do Pursuits dampen road vibration? Yes. Most of the road vibration is stopped through the rubber wheels, and the aluminum shafts dampen it also. Really rough roads however will cause vibration. FAQ: How do you brake on these? There are no brakes out there for 100 mm skate rollerskis. The best way to slow down is to do a wide stance snow plow (not as effective as on snow skis). You can also do an “in-step” like inline skate racers do. To bail off a trail in an emergency, put one leg forward and lean back on the other. FAQ: Do you sell speed reducers? There isn’t a speed reducer for 100 mm skate rollerskis. There are 3 speeds of Pursuit rubber, and the slowest (speed 3) is very slow (only for the strongest skiers). FAQ: How do I tell wheel speed? Since 2007 we’ve been printing “Pursuit” on the alloy hubs in 3 colors: • Green: Speed 1 - Faster • Black: Speed 2 - Slow • Red: Speed 3 – Ultra Slow FAQ: How do I know what size of ferrules to buy? The measurement is the diameter at the bottom of the pole. They can be removed by dipping end in boiling water as the glue is heat sensitive. Then put the ferrule on using heat sensitive glue so they will come off again. If ferrules are noticeably bigger than pole, wrap the pole first with some tape to fill the space. FAQ: How do you mount bindings? We suggest you have us mount your bindings as the alloy makes it much tougher than snow skis. We don’t charge for mounting or pre-drilling because we want you to have a good performing rollerski, which starts with mounting. We use a binding jig for drilling the holes, and then it becomes difficult with setting the screws to have the bindings on straight. If bindings are slightly crooked, the skis won’t perform as good leading to tracking to one side. FAQ: What’s your return policy? • Items must be returned within 30 days of purchase. • Items must be in new and unused condition and must be returned with all original packaging. • Clothing items must be unworn with all original hang tags still attached. • Used rollerskis may be returned used within 30 days of purchase but will be assessed a 20% used fee. • Returner covers return shipping costs. FAQ: What is your phone number to talk to someone? Call us as 320-492-1275
|
 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||
